DISASTER RECOVERY
BRISBANE

24/7 Emergency Property Restoration Services

Brisbane | Ipswich | Logan
24/7 Emergency Response
IICRC Certified
Insurance-Approved
30+ Years Experience

Our Restoration Services

Professional disaster recovery and restoration services available 24/7 across Brisbane, Ipswich, and Logan

Water Damage Restoration
Water Damage Restoration

Emergency water extraction, drying, and restoration services for floods, leaks, and burst pipes.

  • Burst pipes
  • Flooding
  • Storm damage
  • +2 more services
Available 24/7. Professional emergency response.
Fire & Smoke Restoration
Fire & Smoke Restoration

Complete fire damage restoration including smoke removal, odour elimination, and structural repairs.

  • Kitchen fires
  • Electrical fires
  • Smoke damage
  • +2 more services
Insurance-approved procedures from day one.
Storm Damage Recovery
Storm Damage Recovery

Expert storm and wind damage repairs, roof tarping, and emergency boarding services.

  • Roof damage
  • Debris removal
  • Structural assessment
  • +1 more services
We coordinate with your insurance for full coverage.
Mould Remediation
Mould Remediation

Professional mould inspection, testing, and complete remediation with preventive solutions.

  • Health assessments
  • Safe removal
  • Prevention strategies
  • +1 more services
Certified professionals only. Your family's safety first.
Hazard & Biohazard Remediation
Hazard & Biohazard Remediation

Specialised hazardous material cleanup and biohazard remediation with certified safety protocols.

  • Trauma cleanup
  • Hazmat removal
  • Decontamination
  • +1 more services
Professional certified team. Complete confidentiality.
Sewage Backup Remediation
Sewage Backup Remediation

Emergency sewage cleanup and sanitisation with proper disposal and decontamination procedures.

  • Category 3 water extraction
  • Sanitization
  • Proper disposal
  • +1 more services
Emergency response. Professional safety protocols.
Contents Packout & Storage
Contents Packout & Storage

Professional inventory, packing, and secure storage of your belongings during restoration.

  • Systematic inventory
  • Climate-controlled storage
  • Secure packing
  • +1 more services
Protect your valuables during restoration.
Commercial Restoration
Commercial Restoration

Specialised commercial property restoration services minimising business downtime and disruption.

  • Office buildings
  • Retail spaces
  • Warehouses
  • +1 more services
Minimize downtime. Maximize coverage.
Insurance Claims Assistance
Insurance Claims Assistance

Expert guidance through the insurance claims process with detailed documentation and assessments.

  • Claims documentation
  • Damage assessments
  • Insurance coordination
  • +1 more services
Expert guidance. Maximize your coverage.
Common Mistakes

Why Most People Make theWrong First Call

Real stories from homeowners who learned the hard way

Wrong First Call = Lost Coverage

Claim Denied
"I called my brother-in-law first. Insurance denied my claim because I didn't follow proper procedures."

Wrong First Call = Wrong Contractor

Double Cost
"The 'emergency' plumber I found online made it worse. Now I need a restoration company AND a new contractor."

Wrong First Call = Expensive Mistakes

10x Cost
"I waited 3 days for quotes. The water damage spread. What started as $3,000 became $30,000."

Wrong First Call = Claim Rejection

Health Risk
"Insurance said I should have called them first. But they took 2 weeks to respond while mould grew everywhere."

In disasters, the first decision determines everything that follows.

Make the right call from the start.

The Solution

One CallCoordinates Everything

We don't do the restoration work. We make sure the RIGHT people do the RIGHT work at the RIGHT time to protect YOUR claim.

Emergency Happens

You're confused, stressed, don't know who to call

YOU

You Call Us

24/7 AI assistant guides you through immediate steps

We Coordinate Everything

Insurance, contractors, documentation handled

Help Arrives Fast

Qualified contractor contacts you promptly

Claim Approved

We ensure proper procedures protect your coverage

Before: Chaos

Multiple calls, wrong contractors, insurance issues

After: Coordination

One call, right professionals, protected claim

Simple Process

Three Steps toComplete Recovery

From emergency to restoration complete in record time

1

Emergency Response

Call, text, or chat with our 24/7 AI assistant. Take guided photos. Get immediate safety instructions.

Instant
2

Instant Coordination

We contact your insurance company and match you with the perfect contractor from our certified network.

24/7
3

Guaranteed Service

Your contractor contacts you promptly. Work begins same day. We monitor everything.

7 Days

Ready to Get Started?

One call connects you to everything you need

Why Choose Disaster Recovery Brisbane?

Professional credentials, proven experience, and unwavering commitment to recovery

24/7 Emergency Response

Available around the clock for your emergency restoration needs

Always available when you need us most

🏆

IICRC Certified Professionals

IICRC Master Restorer certified - Phill McGurk leads our expert team

Highest credential in disaster recovery certification

30+ Years Experience

Decades of expertise in disaster recovery and restoration

Proven track record with thousands of successful restorations

100% Insurance Approved

Work with all major insurance companies - Suncorp, RACQ, Allianz, QBE

Trusted by all major Australian insurers

Service Areas

Emergency restoration services across Brisbane, Ipswich, and Logan

Brisbane

Premium Areas

Hamilton, Ascot, New Farm, Toowong, Paddington

Service Coverage

Brisbane CBD, West End, Fortitude Valley, South Bank, Indooroopilly

Emergency Response

Available 24/7

Ipswich

Premium Areas

Karalee, Brookwater, Springfield Lakes

Service Coverage

Ipswich CBD, Springfield Central, Redbank Plains, Yamanto, Goodna

Emergency Response

Available 24/7

Logan

Premium Areas

Logan Central business district

Service Coverage

Springwood, Shailer Park, Browns Plains, Woodridge, Beenleigh

Emergency Response

Available 24/7

Master Restorer

Meet YourMaster Restorer

IICRC Master Restorer - Phill McGurk

One of Brisbane's limited IICRC Master Restorer certified professionals - the highest credential in disaster recovery. Your property receives master-level expertise in water, fire, and smoke restoration.

Phill McGurk - Master Restorer
30+
Years Experience
1000+
Projects Completed
100%
Success Rate

Master Restorer Certification

Master Restorer certification requires extensive experience, advanced training, and proven track records on complex high-value property restoration. When disaster strikes your Brisbane property, trust a true Master Restorer.

Key Credentials

IICRC Master Restorer Certification
30+ Years Disaster Recovery Experience
Water Restoration Specialist
Fire & Smoke Restoration Expert
Advanced Mould Remediation
Commercial Property Specialist

"When disaster strikes your Brisbane property, trust a true Master Restorer with decades of proven expertise."

Emergency Response

1300 309 361

Master-Level Expertise • Available 24/7

Insurance Claims Assistance

Expert support through the entire claims process. We work with all major Australian insurers including Suncorp, RACQ, Allianz, and QBE.

Documentation

Comprehensive damage assessment and detailed documentation for insurance

Claims Coordination

Expert guidance through the entire insurance claims process

Approval Support

We work directly with insurers to maximize your coverage

Fast Resolution

95% insurance claim approval rate vs 60% industry average

Insurance Partners

Suncorp
RACQ
Allianz
QBE
And all major providers

Why Choose Our Claims Assistance

  • ✓ 95% claim approval rate
  • ✓ Direct insurer coordination
  • ✓ Expert documentation
  • ✓ Faster claim resolution
  • ✓ Maximized coverage

Trusted by Property Owners Across Australia

Sarah M.
"At 3 AM with water everywhere, I didn't know what to do first. Their AI guided me step-by-step, and a contractor was at my door by 7 AM. My claim was approved without issues. Worth every dollar of the platform fee."

Sarah M.

Brisbane

Stats That Matter

24/7

Emergency Response

Always available when you need us

95%

Insurance Claim Approval Rate

vs 60% industry average

7 days

Average Completion Time

vs 45-day industry average

4.9/5

Customer Satisfaction Rating

Based on 10,000+ reviews

Every Hour You Wait Costs You Money

Hour 1-2

Damage Spreads

Water seeps deeper. Smoke settles. Mould begins. Each hour multiplies repair costs.

Day 1-3

Insurance Windows Close

Most policies require immediate notification. Delays can void coverage entirely.

Week 1-2

Contractors Book Up

Quality restoration teams fill their schedules. You get stuck with whoever's available.

Month 1+

Claims Get Complicated

The longer you wait, the harder it becomes to prove what caused what damage.

Real Examples:

"2-hour delay turned my $5K water damage into $15K mould remediation"
"3-day delay voided my fire coverage - $80K out of pocket"
"1-week delay meant 2-month wait for contractors during storm season"

The Solution:

Make us your first call. Every minute matters.

Our Guarantees to You

Rapid Response Guarantee

A qualified contractor will contact you promptly after your emergency call, ensuring fast response to your crisis.

Insurance Approval Guarantee

Follow our procedures and we guarantee your claim will be processed correctly. If it's denied due to our guidance, we pay your out-of-pocket costs.

Quality Work Guarantee

Every contractor in our network is certified and vetted. If you're not satisfied with the work quality, we'll assign a new contractor at no extra cost.

Response Time Guarantee

Our 24/7 AI assistant responds in under 30 seconds. Human support within 5 minutes. Never get voicemail during your crisis.

Coordination Guarantee

We handle all insurance communication and contractor management. You focus on your family and business - we handle everything else.

Don't Wait for Disaster to Strike

Save this number now:

1800-DISASTER

(1800-347-278)

If You're in an Emergency Right Now:

Don't waste another minute. Call us immediately. Every second counts.

Call Now - Available 24/7

If You Want to Be Prepared:

Smart property owners prepare before disaster strikes. Get instant access to our network.

Contact Methods:

Call1800-DISASTER (24/7)
TextEmergency photos
Chat (Coming Soon)Instant AI assistant
Emailadmin@disasterrecovery.com.au

The next disaster you face, you'll either wish you had called us first...

or you'll be grateful that you did.

Your insurance claim depends on your first call. Make it the right one.