24/7 EmergencyDisaster Recovery
Professional restoration services within 60 minutes
Australia's trusted network of certified disaster recovery specialists. Fire, flood, storm, or mould - we're here to help restore your property.
Trusted by Major Australian Insurers
NRPG contractors are approved and preferred by leading Australian insurance companies. Direct billing, standardized documentation, and transparent pricing eliminate disputes.
Direct billing to insurer available
Emergency claims processing support
IICRC-certified contractors
Have an insurance claim to process?
Quick Disaster Assessment
Get connected to the right help in under 60 seconds
What type of disaster are you experiencing?
Complete Disaster Recovery Services
IICRC-certified restoration for every emergency scenario
Water & Flood Restoration
Emergency water extraction, structural drying, and flood damage recovery
Fire & Smoke Remediation
Fire damage restoration, smoke odor removal, and structural cleaning
Mould & Air Quality
Professional mould remediation and indoor air quality restoration
Biohazard & Forensic Cleaning
Crime scene cleanup, trauma decontamination, and biohazard removal
Knowledge Center
Expert guides and resources to help you navigate disaster recovery
Why Choose Disaster Recovery Australia?
Professional standards. Nationwide coverage. 24/7 response.
IICRC Certified
Every contractor verified to IICRC industry standards for quality and safety
24/7 Emergency Response
Round-the-clock dispatch to connect you with the nearest qualified contractor
Insurance Approved
All work documented to insurance standards with guaranteed quality
How It Works
From emergency claim to on-site restoration — four simple steps
- 1
Submit Your Claim Online
Fill out our 3-minute emergency claim form with details about your disaster.
- 2
AI-Matched to Certified Contractors
Our AI instantly matches you to the nearest IICRC-certified contractor.
- 3
Rapid On-Site Response
Your assigned contractor arrives within 60 minutes of dispatch.
- 4
Restoration & Insurance Coordination
We coordinate directly with your insurer for seamless claims.
Frequently Asked Questions
Everything you need to know about disaster recovery with NRPG
- How quickly can you respond to a disaster emergency?
- Our network of IICRC-certified contractors provides 60-minute emergency response across all major Australian cities, 24 hours a day, 7 days a week.
- Which types of disaster damage do you cover?
- We cover water damage, flood damage, fire and smoke damage, storm damage, mould remediation, and biohazard cleanup across all Australian states and territories.
- Are your contractors certified and insured?
- All contractors in our network hold current IICRC certification and appropriate trade licences. They are independently insured and fully vetted before joining the NRPG network.
- Do you work with all insurance companies?
- Yes. Our contractors work with all major Australian insurers and can coordinate directly with your insurance company to streamline the claims process.
- How much does disaster restoration cost?
- Costs vary based on the type and extent of damage. In many cases, restoration is fully covered by home and contents insurance. Our contractors provide detailed assessments for your insurer.
Join the NRPG Network
Become part of Australia's premier network of IICRC-certified disaster recovery professionals.
Qualified Lead Generation
Access to pre-vetted, insurance-backed restoration projects in your area
IICRC Quality Standards
Join a network committed to professional excellence and industry best practices
Business Support
Marketing, scheduling, and administrative support to help you focus on restoration
Guaranteed Payment
Fast, reliable payment processing with insurance company partnerships
Minimum Requirements
- IICRC certification (S500, S520, or FSRT minimum)
- Current liability insurance ($1M+ coverage)
- Established business with 2+ years experience
- Clean safety record and references
Partner Certifications
🚨 EMERGENCY SERVICE
$2,750 AUD
Emergency Callout & Make-Safe - Available 24/7
- ✓ 24/7 Emergency Dispatch
- ✓ IICRC-Certified Contractor
- ✓ Initial Assessment
- ✓ Make-Safe Work