logo

About Us

Our Team

Our team is our strength. They are available 24/7, ready to respond to emergencies and help in your time of need. When disaster strikes, remember: you’re not alone. You have a team of heroes ready to help. Call our friendly office staff on 1300 309 361.

Who Are We?

We are Disaster Recovery Qld, your go-to solution for comprehensive insurance restoration services. Our expertise spans across water, fire, and mould restorations, with a wide array of disaster recovery services including emergency water extraction, commercial losses, odour damage, mould remediation, and biohazard control.

Our team, composed of Master Restoration Technicians, is proficient in specialized drying techniques and bio cleans, including drug decontamination. Serving Brisbane and surrounding areas, we’re committed to being your reliable support in times of need, available 24/7.

Our History

Disaster Recovery embarked on its journey in July 2011. In less than a decade, it has emerged as Brisbane’s premier insurance repair company, specializing in complex residential and commercial claims and bio-recovery services.

What began as a home business has now grown into a robust team operating from our third factory in Wacol.
Our founders, Phill and Bronwyn, bring over 20 years of experience in the Cleaning and Restoration Industry. Their expertise ensures sustainable growth within the company, laying a solid foundation for future industry expansion. Education is a cornerstone of our growth strategy, with the goal of one day having the industry recognized as a trade.

Disaster Recovery is not only expanding in the Commercial Restoration Sector but also leading the industry through initiatives like our podcast, ‘Professional Carpet Cleaning and Restorers Podcast’, available on Spotify and Anchor.

The Founders

Learn More About Phill

Distinguished Master Restorer, Phill McGurk, has successfully developed a network of contacts across the country during his 20 years’ industry experience. Attending regular meetings, conferences and workshops both here and in the United States, means Phill has the most current knowledge of restoration techniques, equipment, chemicals and regulations.

This worldwide network supports and encourages Restorers to help one another by sharing technical information and practical solutions. There is a wealth of knowledge here of fully certified professionals with years of experience.

Phill’s working life has been spent engaged in further education and building strong relationships with other restorers. Moving forwards, his vision is to unite the industry into a truly professional body.

Passionate about education, Phill has been a guest speaker at many conventions including the recent RIA Conference and Trade show on the Sunshine Coast. He shared his invaluable experience of recruiting for this specialised industry, highlighting the qualities required to foster resilience and adaptability.

Backed by an impressive list of qualifications, Phill possesses a natural teaching style which translates to his crew being among the most prepared Restorers in the country. At the very heart of this ethos is the company’s five core values: being positive, punctual, professional, exceptional communicators and going the extra mile. Armed with these, the Disaster Recovery Technicians perform at a high level.

Restoration is a hidden industry until a crisis hits. Phill believes Restorers are undervalued professionals who as first responders, arrive at a person’s home or workplace during the worst possible moments in their lives. Technicians work efficiently to return them to safe and healthy home and work environments.

Learn More About Bronwyn

Bronwyn is passionate about the cleaning and restoration industry, dedicating her career to both its advancement and education.

As joint owner of Disaster Recovery QLD, she brings a wealth of experience and expertise in compliance (BECH, TAE).  Bronwyn assisted Phill, in the consulting for the first ASQA-approved course in Queensland focused on the restoration industry, CPP40421 – Certificate IV in Cleaning, specifically Group B Specialty Cleaning and Restoration.

Bronwyn actively networks with various businesses, aids communities during flooding events, and shares valuable insights on how to collaborate with insurance companies and ensure safe cleanup practices.

Bronwyn’s commitment extends to supporting various charitable causes and participating in industry-related events and trade shows worldwide.

For Bronwyn, anything ‘cleaning and restoration’ is always an opportunity!

Education Partners

TESA-1.png
RTI.png
RSA.png
RDA.png
ITI.png
C8.png
AC.png

24/7 Emergency Assistance


call: 1300 309 361

Disaster Recovery Qld is your go-to resource in times of crisis. We’re available 24/7, ready to assist when disaster strikes. Our mission is to improve your situation through our proficient Emergency Assistance.

We invest in education and our team, developing innovative strategies for effective and efficient disaster recovery. We’re not just restoring properties – we’re restoring peace of mind. Remember, when disaster strikes, you’re not alone. How can we assist you today?

Credentials

Disaster Recovery Qld is a highly ethical company, adhering to all relevant Australian standards and Workplace Health and Safety regulations. We hold several licenses, including IICRC (Licence No.: 47496), Amdecon (Licence No.: 4748), and ITI (Licence No.: 12328). We’re proud members of SRCP (Licence No.: 150720), ISSA (Licence No.: 424251), and RIA (Licence No.: 43844713).

Our team is highly qualified, with certifications in a wide range of areas including microbial remediation, structural drying, carpet cleaning and repair, commercial drying, fire and smoke damage restoration, and more. We’re also certified in specialized areas like trauma and crime scene cleanup, odor control, and meth remediation.

We’re fully insured, with Public Liability Insurance (Policy No.: 201808-0942 R1 BIA) providing $20,000,000 coverage, and WorkCover Insurance (Policy No.: WSB190781851) in QLD. Our ABN is 42 633 062 307.

Licenses

 

  • IICRC (Licence No.: 47496)
  • Amdecon (Licence No.: 4748)
  • ITI (Licence No.: 12328)

Memberships

  • SRCP (Licence No.: 150720)
  • ISSA (Licence No.: 424251)
  • RIA (Licence No.: 43844713)

Qualifications

  • Applied Microbial Remediation Technician
  • Applied Structural Drying
  • Carpet Cleaning Technician
  • Carpet Repair and Reinstallation Technician
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration Technician
  • Floor Care Technician
  • Health and Safety Technician
  • Journeyman Fire and Smoke Restorer
  • Journeyman Textile Cleaner
  • Journeyman Water Restorer
  • Master Fire and Smoke Restorer
  • Upholstery and Fabric Cleaning Technician
  • Water Damage Restoration Technician
  • Color Repair Technician
  • Leather Cleaning Technician
  • Rug Cleaning Technician
  • Master Rug Cleaning Technician
  • Senior Carpet Inspector
  • Stone, Masonry and Ceramic Tile Cleaning Technician
  • Trauma and Crime Scene Technician
  • Odor Control Technician
  • Commercial Carpet Maintenance Technician
  • Meth Remediation Technician

Insurances

  • Public Liability Insurance (Policy No.: 201808-0942 R1 BIA) providing $20,000,000 coverage
  • WorkCover Insurance (Policy No.: WSB190781851) in QLD

This is the accomplishment that fills us with pride. We excel in offering essential services with a deep level of expertise that surpasses any other company in our industry. We take pride in our ability to handle challenging situations and also acknowledge our limitations by partnering with a network of exceptional companies to help with Disaster Restoration Claims.

Water Damage Restoration Service | Building Restoration Service | Fire Damage Restoration Service | Carpet Cleaning Service | Commercial Cleaning Services | Cleaning | Waste Management Service | Mould Remediation Services