What is the deadline for emergency hardship assistance?

Check the relevant government website for current application deadlines.

RECOVERY ACTIVE

Cyclone Alfred
Queensland 2025

Name: Cyclone Alfred QLD 2025 — Disaster Recovery
Start: 2026-04-26
Location: Queensland

Lodge Emergency Claim Gov Hotline: 1800 173 349

If your property has been damaged by cyclone Alfred, Disaster Recovery-network IICRC S500:2025 (Water Damage Restoration)-qualified contractors are ready to attend. Document your damage and lodge your insurance claim today.

Affected Areas — Declared Cyclone Event

Brisbane

Bundaberg

Fraser Coast

Gold Coast

Gympie

Ipswich

Lockyer Valley

Logan

Moreton Bay

Noosa

Redland

Scenic Rim

Somerset

Southern Downs

Sunshine Coast

Toowoomba

Government Financial Assistance

The following assistance programs have been activated for this event. Verify eligibility and application deadlines directly with the relevant government agency.

Structural Assistance Grant

Queensland Government

For repair of a disaster-damaged dwelling to make it safe and habitable. The largest grant available to homeowners affected by TC Alfred.

Amount: Up to $80,000

Hotline: 1800 173 349

Apply

Essential Household Contents Grant

Queensland Government

Assistance to replace essential household contents destroyed or damaged by TC Alfred.

Amount: Up to $1,765 for individuals | Up to $5,300 for families

Hotline: 1800 173 349

Apply

Essential Services Reconnection Support

Queensland Government

Support for reconnection of essential services (power, water, gas) damaged by TC Alfred.

Amount: Up to $5,000

Hotline: 1800 173 349

Apply

Australian Government Disaster Recovery Payment

Services Australia

One-off payment for eligible adults and children seriously affected by TC Alfred. For those whose homes were destroyed, severely damaged, or who suffered serious injury.

Amount: $1,000 per eligible adult | $400 per eligible child

Hotline: 180 22 66

Apply

Disaster Recovery Allowance

Services Australia

Income support for employees, primary producers, and sole traders who lost income as a direct result of TC Alfred.

Amount: Up to 13 weeks of income support

Hotline: 180 22 66

Apply

How to Lodge Your Insurance Claim

Follow these steps for the strongest possible insurance outcome. Work completed by IICRC S500:2025-certified contractors is accepted by all major Australian insurers.

1
Ensure Safety
Do not enter the property until it is structurally safe. Do not use electricity if water has entered the building. Contact emergency services if required.
2
Document the Damage
Photograph and video all damage before any clean-up begins. Note the date and time. This documentation is critical for your insurer.
3
Lodge Your Claim
Contact your insurer as soon as possible. Provide your damage documentation. Ask your insurer to confirm cover for the event type.
4
Engage Certified Contractor
Submit your claim through Disaster Recovery to be matched with an IICRC S500:2025 (Water Damage Restoration)-certified contractor. All work is documented to insurance standards.

Start Your Claim

Industry Standard: IICRC S500:2025 (Water Damage Restoration)

All Disaster Recovery-network contractors working on this event type follow IICRC S500:2025 (Water Damage Restoration) protocols. This certification is the recognised industry standard for cyclone damage restoration in Australia and is accepted by all major insurers.

Frequently Asked Questions

How quickly can a restoration contractor attend in Queensland?: Disaster Recovery-network contractors aim to attend within 60 minutes in major urban areas of Queensland. Response times in regional and remote areas may vary — confirm availability for your location when you lodge your claim.
Will my insurance cover cyclone damage?: Coverage depends on your specific policy. Most standard home and contents policies cover sudden water damage from storms and cyclones. Flood damage may require a separate flood cover endorsement. Our contractors provide insurance-standard documentation to support your claim.
What should I do first after the damage?: Ensure the property is structurally safe before re-entering. Do not turn on electricity if water has entered the building. Document all damage with photos and video before any clean-up. Contact your insurer to lodge a claim, then engage an IICRC S500:2025 (Water Damage Restoration)-qualified restoration contractor.
How do I apply for government financial assistance?: Multiple assistance programs are available for this event. See the Financial Assistance section above for program names, amounts, deadlines, and application links. You can also call the Government Recovery Hotline: 1800 173 349.

Ready to Start Your Recovery?

Submit your claim online. Disaster Recovery will match you with a certified contractor in your area.

Privacy Notice: Personal information collected through this service is used solely for the purpose of connecting you with a restoration contractor and is handled in accordance with the Privacy Act 1988 (Cth). We do not sell your information to third parties.

Submit Emergency Claim

Government Financial Assistance

The following assistance programs have been activated for this event. Verify eligibility and application deadlines directly with the relevant government agency.

Structural Assistance Grant

Queensland Government

For repair of a disaster-damaged dwelling to make it safe and habitable. The largest grant available to homeowners affected by TC Alfred.

Amount: Up to $80,000

Hotline: 1800 173 349

Apply

Essential Household Contents Grant

Queensland Government

Assistance to replace essential household contents destroyed or damaged by TC Alfred.

Amount: Up to $1,765 for individuals | Up to $5,300 for families

Hotline: 1800 173 349

Apply

Essential Services Reconnection Support

Queensland Government

Support for reconnection of essential services (power, water, gas) damaged by TC Alfred.

Amount: Up to $5,000

Hotline: 1800 173 349

Apply

Australian Government Disaster Recovery Payment

Services Australia

One-off payment for eligible adults and children seriously affected by TC Alfred. For those whose homes were destroyed, severely damaged, or who suffered serious injury.

Amount: $1,000 per eligible adult | $400 per eligible child

Hotline: 180 22 66

Apply

Disaster Recovery Allowance

Services Australia

Income support for employees, primary producers, and sole traders who lost income as a direct result of TC Alfred.

Amount: Up to 13 weeks of income support

Hotline: 180 22 66

Apply

How to Lodge Your Insurance Claim

Follow these steps for the strongest possible insurance outcome. Work completed by IICRC S500:2025-certified contractors is accepted by all major Australian insurers.

Ensure Safety

Do not enter the property until it is structurally safe. Do not use electricity if water has entered the building. Contact emergency services if required.

Document the Damage

Photograph and video all damage before any clean-up begins. Note the date and time. This documentation is critical for your insurer.

Lodge Your Claim

Contact your insurer as soon as possible. Provide your damage documentation. Ask your insurer to confirm cover for the event type.

Engage Certified Contractor

Submit your claim through Disaster Recovery to be matched with an IICRC S500:2025 (Water Damage Restoration)-certified contractor. All work is documented to insurance standards.

Frequently Asked Questions

How quickly can a restoration contractor attend in Queensland?

Disaster Recovery-network contractors aim to attend within 60 minutes in major urban areas of Queensland. Response times in regional and remote areas may vary — confirm availability for your location when you lodge your claim.

Will my insurance cover cyclone damage?

Coverage depends on your specific policy. Most standard home and contents policies cover sudden water damage from storms and cyclones. Flood damage may require a separate flood cover endorsement. Our contractors provide insurance-standard documentation to support your claim.

What should I do first after the damage?

Ensure the property is structurally safe before re-entering. Do not turn on electricity if water has entered the building. Document all damage with photos and video before any clean-up. Contact your insurer to lodge a claim, then engage an IICRC S500:2025 (Water Damage Restoration)-qualified restoration contractor.

How do I apply for government financial assistance?

Multiple assistance programs are available for this event. See the Financial Assistance section above for program names, amounts, deadlines, and application links. You can also call the Government Recovery Hotline: 1800 173 349.

Ready to Start Your Recovery?

Submit your claim online. Disaster Recovery will match you with a certified contractor in your area.

Submit Emergency Claim

Cyclone AlfredQueensland 2025

Affected Areas — Declared Cyclone Event

Government Financial Assistance

Structural Assistance Grant

Essential Household Contents Grant

Essential Services Reconnection Support

Australian Government Disaster Recovery Payment

Disaster Recovery Allowance

How to Lodge Your Insurance Claim

Ensure Safety

Document the Damage

Lodge Your Claim

Engage Certified Contractor

Industry Standard: IICRC S500:2025 (Water Damage Restoration)

Frequently Asked Questions

Ready to Start Your Recovery?

Cyclone AlfredQueensland 2025

Affected Areas — Declared Cyclone Event

Government Financial Assistance

Structural Assistance Grant

Essential Household Contents Grant

Essential Services Reconnection Support

Australian Government Disaster Recovery Payment

Disaster Recovery Allowance

How to Lodge Your Insurance Claim

Ensure Safety

Document the Damage

Lodge Your Claim

Engage Certified Contractor

Industry Standard: IICRC S500:2025 (Water Damage Restoration)

Frequently Asked Questions

Ready to Start Your Recovery?

Cyclone Alfred
Queensland 2025

Cyclone Alfred
Queensland 2025