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If you are in immediate danger, call 000.
ESHA APPLICATION DEADLINE: 27 April 2026 — Apply before the deadline to access emergency hardship assistance. Apply now
If your property has been damaged by cyclone Narelle, Disaster Recovery-network IICRC S500:2025 (Water Damage Restoration) and S700:2025 (covers wind and structural scope)-qualified contractors are ready to attend. Document your damage and lodge your insurance claim today.
Note for remote areas (Ashburton, Upper Gascoyne, Yalgoo): Contact us for a specialist referral — contractor availability in remote Gascoyne and Mid-West shires is being confirmed.
The following assistance programs have been activated for this event. Verify eligibility and application deadlines directly with the relevant government agency.
One-off federal payment for eligible adults and children seriously affected by Cyclone Narelle. Activated 10 April 2026 (2pm AWST). Eligible LGAs: Carnarvon (including Coral Bay, Inggarda, Kennedy Range, Lyndon, Minilya, North Plantations, Wooramel, Yandoo Creek) and Exmouth (including Learmonth, North West Cape). Claim via myGov.
One-off payment for households where the primary dwelling has been destroyed or severely damaged as a direct result of Cyclone Narelle. Requires inspection confirmation of damage level. Applied via DFES SmartyGrants.
Immediate financial assistance to help meet essential needs following Cyclone Narelle. Available to eligible individuals and families in declared shires.
Cyclone Narelle has been declared a Cyclone Event by ARPC. This may affect how cyclone damage is treated under your insurance policy. Contact your insurer to understand your entitlements under ARPC cyclone cover.
Follow these steps for the strongest possible insurance outcome. Work completed by IICRC S500:2025-certified contractors is accepted by all major Australian insurers.
Do not enter the property until it is structurally safe. Do not use electricity if water has entered the building. Contact emergency services if required.
Photograph and video all damage before any clean-up begins. Note the date and time. This documentation is critical for your insurer.
Contact your insurer as soon as possible. Provide your damage documentation. Ask your insurer to confirm cover for the event type.
Submit your claim through Disaster Recovery to be matched with an IICRC S500:2025 (Water Damage Restoration) and S700:2025 (covers wind and structural scope)-certified contractor. All work is documented to insurance standards.
All Disaster Recovery-network contractors working on this event type follow IICRC S500:2025 (Water Damage Restoration) and S700:2025 (covers wind and structural scope) protocols. This certification is the recognised industry standard for cyclone damage restoration in Australia and is accepted by all major insurers.
Submit your claim online. Disaster Recovery will match you with a certified contractor in your area.
Privacy Notice: Personal information collected through this service is used solely for the purpose of connecting you with a restoration contractor and is handled in accordance with the Privacy Act 1988 (Cth). We do not sell your information to third parties.
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