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If your property has been damaged by bushfire East Gippsland & Alpine Region, Disaster Recovery-network ANSI/IICRC S700:2025 (Fire and Smoke Damage Restoration)-qualified contractors are ready to attend. Document your damage and lodge your insurance claim today.
Note for remote areas (Alpine Shire): Contractor availability in remote regions may be limited. Disaster Recovery will confirm coverage and estimated response times when you lodge your claim.
The following assistance programs have been activated for this event. Verify eligibility and application deadlines directly with the relevant government agency.
Immediate financial assistance for eligible households whose primary residence has been directly impacted by the 2025 Victorian Bushfires. Covers essential needs including food, clothing, and temporary accommodation.
Grant funding for owner-occupiers whose primary residence has sustained significant structural or non-structural damage from the 2025 Victorian Bushfires. Requires damage assessment by an ERV assessor.
Financial assistance for small business owners who have suffered direct damage or significant disruption to their operations as a result of the 2025 Victorian Bushfires.
The Insurance Council of Australia has declared the 2025 Victoria Bushfires a Significant Event. If your property has sustained fire, smoke, or suppression-water damage, contact your insurer promptly. Disaster Recovery restoration contractors provide scope-of-works documentation to support your claim.
Follow these steps for the strongest possible insurance outcome. Work completed by ANSI/IICRC S700:2025-certified contractors is accepted by all major Australian insurers.
Do not enter the property until it is structurally safe. Do not use electricity if water has entered the building. Contact emergency services if required.
Photograph and video all damage before any clean-up begins. Note the date and time. This documentation is critical for your insurer.
Contact your insurer as soon as possible. Provide your damage documentation. Ask your insurer to confirm cover for the event type.
Submit your claim through Disaster Recovery to be matched with an ANSI/IICRC S700:2025 (Fire and Smoke Damage Restoration)-certified contractor. All work is documented to insurance standards.
All Disaster Recovery-network contractors working on this event type follow ANSI/IICRC S700:2025 (Fire and Smoke Damage Restoration) protocols. This certification is the recognised industry standard for bushfire damage restoration in Australia and is accepted by all major insurers.
Submit your claim online. Disaster Recovery will match you with a certified contractor in your area.
Privacy Notice: Personal information collected through this service is used solely for the purpose of connecting you with a restoration contractor and is handled in accordance with the Privacy Act 1988 (Cth). We do not sell your information to third parties.
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