Disaster Recovery Resources & Education
Expert guides, IICRC standards, and essential knowledge for property owners, insurance professionals, and restoration technicians across Australia
Understanding Water Damage Categories 1, 2 & 3
Essential IICRC guide to water contamination levels. Critical knowledge for insurance claims and proper restoration.
Insurance Claims Documentation Guide
Step-by-step process for documenting and filing successful disaster recovery insurance claims.
Preventing Mould After Water Damage
Professional protocols for preventing mould growth in the critical 24-72 hour window after water damage.
First 24 Hours: Emergency Response Guide
What to do immediately after disaster strikes. Time-critical actions that save property and reduce costs.
Choosing a Restoration Contractor
How to verify IICRC certification, insurance coverage, and select qualified restoration professionals.
Restoration Cost Factors & Estimates
Understanding pricing, insurance coverage limits, and factors affecting restoration costs.
Quick Reference Guides
Emergency Contacts
- Emergency Services000
- SES Flood/Storm132 500
- Poisons Information13 11 26
- 24/7 Restoration1300 000 000
Industry Standards
- Water DamageIICRC S500
- Mould RemediationIICRC S520
- Fire/SmokeIICRC S700
- Trauma/Crime SceneIICRC S540
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