Insurance Claims Assistance
We Work Directly With Your Insurance Company
IICRC Master Restorer approved by all major Australian insurers. Let us handle your claim while you focus on recovery.
Approved by All Major Insurers
...and many more. If your insurer isn't listed, contact us - we work with all Australian insurance companies.
Our Claims Process
Contact Us Immediately
Call us 24/7 at 1300 309 361. We begin emergency mitigation right away to prevent further damage.
We Notify Your Insurer
We handle all communication with your insurance company and provide detailed documentation.
Assessment & Quote
Our IICRC certified team assesses the damage and provides a comprehensive quote to your insurer.
Approval & Restoration
Once approved, we proceed with professional restoration work to the highest standards.
Final Inspection
Complete documentation and sign-off with your insurance company for a smooth claim settlement.
Why Use Our Claims Service
Direct Insurance Billing
We bill your insurer directly - no upfront costs for approved claims
Claims Documentation
Comprehensive photo and written documentation for your claim
Scope of Works
Detailed scope of works prepared to insurance standards
Liaison Service
We communicate with your insurer throughout the process
Fast Track Processing
Priority service to expedite your claim approval
Peace of Mind
Focus on your recovery while we handle the paperwork
Important: Emergency Mitigation
Most insurance policies require you to take immediate action to prevent further damage. This is called "emergency mitigation" and is typically covered even before your claim is approved.
Our emergency services include:
- Water extraction and drying
- Board-up and temporary repairs
- Tarpaulin installation
- Contents protection
- Mould prevention measures
Call us immediately at 1300 309 361 - we'll protect your property and handle the insurance paperwork.
Need Help With an Insurance Claim?
Let our IICRC Master Restorer team handle everything