Water Damage Restoration
IICRC S500-certified water damage restoration with immediate 24/7 response. Professional extraction, structural drying, and complete restoration services.
Professional Water Damage Restoration Following IICRC S500 Standards
When water damage strikes your property, every minute counts. Our IICRC S500-certified restoration professionals respond immediately to minimize damage, prevent mould growth, and restore your property to pre-loss condition. With advanced equipment and proven methodologies, we handle everything from minor leaks to major flooding disasters.
Why Immediate Response Matters
According to ANSI/IICRC S500-2021 standards, water damage can lead to mould growth within 24-48 hours. Our rapid response team arrives within 1 hour to begin extraction and mitigation, preventing secondary damage and reducing restoration costs by up to 40%.
Understanding Water Damage Categories
Clean Water
Water from sanitary sources like broken water lines, tub overflows, or rainwater. Requires immediate extraction and drying to prevent escalation.
- Broken water supply lines
- Sink or tub overflow
- Appliance malfunction
Grey Water
Contains significant contamination that could cause illness. Requires PPE, antimicrobial treatment, and disposal of affected porous materials.
- Washing machine overflow
- Dishwasher discharge
- Aquarium water
Black Water
Grossly contaminated water containing pathogens and toxins. Requires full PPE, containment, and specialised biohazard protocols per IICRC S500.
- Sewage backup
- River/stream flooding
- Standing water >48 hours
Our IICRC S500-Compliant Restoration Process
Emergency Contact & Rapid Response
Our 24/7 emergency hotline connects you with certified water damage specialists immediately. We dispatch teams within minutes, arriving on-site in under 1 hour for city locations.
Immediate Assessment
Phone triage determines severity and dispatches appropriate resources
Response Time
Average arrival: 47 minutes in metropolitan areas
Inspection & Water Damage Assessment
Using advanced moisture detection technology, we map affected areas, determine water category, and develop a comprehensive restoration plan following IICRC S500 protocols.
Thermal Imaging
Identifies hidden moisture
Moisture Mapping
Documents affected areas
Hygrometers
Monitors humidity levels
Water Extraction & Removal
Powerful truck-mounted and portable extraction units remove thousands of gallons of water quickly, preventing further damage and accelerating the drying process.
Industrial Extraction Power
Our truck-mounted units extract up to 40,000 gallons per day
Drying & Dehumidification
Strategic placement of industrial dehumidifiers and high-velocity air movers creates optimal drying conditions. Daily monitoring ensures materials reach IICRC-specified moisture levels.
Dehumidifiers
Remove up to 30 gallons of moisture daily
Air Movers
Create rapid evaporation with targeted airflow
Cleaning & Sanitization
All affected areas receive antimicrobial treatment to prevent mould and bacteria growth. We clean and sanitize restorable items using IICRC-approved methods and EPA-registered disinfectants.
Thermal Fogging
Penetrates porous materials for deep deodorization
HEPA Filtration
Removes 99.97% of airborne particles and mould spores
Restoration & Reconstruction
Final phase returns your property to pre-loss condition. From minor repairs like drywall replacement to major reconstruction, our skilled craftsmen complete all necessary work.
Minor Repairs
Drywall, paint, carpet
Major Repairs
Structural, roofing, rooms
Reconstruction
Complete rebuild services
State-of-the-Art Equipment & Technology
We invest in the latest IICRC S500-compliant equipment to ensure the fastest, most effective restoration possible. Our arsenal includes:
Truck-Mounted Extractors
40,000 gallons/day capacity
Removes water 50% faster
LGR Dehumidifiers
185 PPD removal rate
Prevents mould in 24-48hrs
Axial Air Movers
3,200 CFM airflow
Accelerates evaporation
FLIR Thermal Cameras
0.05°C sensitivity
Finds hidden moisture
Penetrating Moisture Meters
0-100% WME range
Accurate moisture mapping
HEPA Air Scrubbers
99.97% filtration
Cleanroom air quality
Insurance Claims Assistance
We Work With All Major Insurance Companies
Our team assists you throughout the claims process, providing detailed documentation that meets IICRC S500 standards and insurance requirements. We help ensure you receive maximum coverage for your restoration needs.
- Direct insurance billing - no out-of-pocket expense
- Complete photo documentation and moisture mapping
- Xactimate estimating for accurate pricing
- Daily progress reports to adjusters
Documentation We Provide:
- Pre-mitigation photos and videos
- Moisture content readings and maps
- Thermal imaging documentation
- Daily drying logs and psychrometric data
- Equipment placement diagrams
- Detailed line-item estimates
- Certificate of completion
Why Property Owners Choose Our Water Damage Services
Fastest Response Time
Average 47-minute arrival in metro areas with 24/7 emergency dispatch
IICRC Master Certified
Technicians hold WRT, ASD, and AMRT certifications with ongoing training
Guaranteed Results
We guarantee complete drying to IICRC standards or we return at no charge
Advanced Technology
Latest moisture detection and drying equipment for faster restoration
Insurance Experts
We handle all paperwork and maximize your coverage benefits
5-Star Reviews
Over 2,000 satisfied customers with 4.9/5 average rating
Need Emergency Assistance?
Call our 24/7 emergency line now for immediate response across Brisbane, Ipswich, and Logan