Get in Touch
Have questions? Need emergency assistance? Our IICRC Master Restorer team is ready to help 24/7/365.
Available 24/7/365 • 60-minute response in Brisbane CBD
Email us for non-emergency questions
contact@disasterrecovery.com.auResponse within 2 hours
Monday - Friday: 8AM - 5PM
Primary coverage areas
Brisbane • Ipswich • Logan
60 min response in Brisbane CBD
90 min response metro-wide
Fill out the form below and we'll get back to you as soon as possible. For emergencies, please call 1300 309 361 immediately.
Emergency Services
24 hours a day, 7 days a week, 365 days a year
Always Available
60-minute response in Brisbane CBD
Office Hours (Non-Emergency)
Monday - Friday: 8:00 AM - 5:00 PM
Saturday - Sunday: On-call for emergencies
Email responses within 2 hours during business hours
Service Coverage & Response Times
Our guaranteed response times across Brisbane, Ipswich, and Logan
60 Minutes
Response Time
Coverage: Full city coverage with priority dispatch
Hamilton, Ascot, New Farm, Toowong, Paddington, Bulimba, Brisbane CBD, West End, Fortitude Valley, Milton
90 Minutes
Response Time
Coverage: All Brisbane suburbs and Ipswich region
Chermside, Carindale, Mt Gravatt, Indooroopilly, Ipswich CBD, Springfield Central, Karalee, Brookwater
90 Minutes
Response Time
Coverage: Logan area and surrounding regions
Logan Central, Springwood, Shailer Park, Browns Plains, Woodridge, Loganholme, Beenleigh, Eagleby
Emergency? Don't Wait - Call Now!
For water damage, fire, storm, or mould emergencies, every minute counts. Our Master Restorer team responds within 60 minutes.
Available 24/7/365 • 60-minute response Brisbane CBD • 90-minute response metro-wide