Emergency Restoration Services in Melbourne

Our IICRC-certified contractor network provides 60-minute emergency response across Melbourne and all suburbs. Submit your claim online at disasterrecovery.com.au and receive confirmed contractor quotes within minutes. We operate 24 hours a day, 7 days a week, including public holidays.

Our Melbourne contractor network handles water damage restoration, fire and smoke damage, mould remediation, storm damage repair, flood recovery, sewage cleanup, biohazard decontamination, and emergency make-safe. All contractors are IICRC-certified with current state licences. The network handles residential, commercial and large-loss restoration; job suitability is confirmed at triage.

We bill you directly — not your insurer — so work begins immediately without waiting for approval. Our contractors provide full claims documentation including photos, moisture reports, scope of works, and completion certificates to support your insurance reimbursement. Payment plans are available through Equipped Commercial Finance.

Every contractor in our network holds current IICRC certification, carries minimum $20 million public liability insurance, and maintains relevant state trade licences. All work follows IICRC standards and produces documentation your insurer will accept.

We service all suburbs across the Melbourne metropolitan area and surrounding regions. Our contractor network is strategically positioned for rapid emergency response across the entire region. Lodge your claim online to be matched with the nearest available contractor.

Yes, our emergency response operates 24 hours a day, 7 days a week, including public holidays and during active disaster events. Disasters do not wait for business hours, and neither do our contractors. Submit your claim at any time for immediate contractor matching.