Fire Damage Restoration Services in Townsville

Our emergency response network provides 60-minute arrival for fire damage make-safe across Townsville and all suburbs. Initial services include board-up, tarping, and securing the property against further damage. Full fire restoration begins once the fire service clears the property for entry.

Yes, most fire-damaged properties can be restored to pre-loss condition. Professional fire restoration involves make-safe and board-up, soot and smoke removal from all surfaces, contents pack-out and specialist cleaning, odour elimination using thermal fogging and ozone treatment, and complete structural rebuild. The process typically takes 2 to 6 weeks depending on severity.

Smoke odour removal requires a multi-stage approach: surface soot removal, chemical cleaning of all affected surfaces, thermal fogging to penetrate porous materials, ozone treatment for persistent odours, and air scrubbing with HEPA filtration. Simply masking the smell does not work — the soot particles must be physically removed.

Most Australian home and contents policies cover fire damage restoration including structural repair, smoke damage, contents cleaning, and temporary accommodation. We bill you directly so emergency make-safe begins immediately. Our contractors provide comprehensive claims documentation including damage assessment, photo evidence, and detailed scope of works.

Salvageable contents are professionally packed out, inventoried, and transported to specialist cleaning facilities. Soft furnishings are ultrasonically cleaned, hard goods are hand-cleaned and deodorised, and electronics are assessed by specialists. Unsalvageable items are documented for your insurance claim.

All contractors hold IICRC Fire and Smoke Restoration Technician (FSRT) certification, carry minimum $20 million public liability insurance, and maintain current state licences. They follow IICRC S540 standard for professional fire restoration and use equipment that meets Australian safety standards.