Executive Partners — Industry-Leading Affiliations

In an industry where anyone can call themselves a "restoration company," accreditations and affiliations are the only reliable markers of quality. Disaster Recovery maintains executive-level partnerships with the four most influential bodies in the Australian and New Zealand restoration industry — not as a marketing exercise, but as a commitment to the highest standards of practice.

These partnerships mean our technicians are trained to internationally recognised standards, our processes are regularly audited, and our clients — both insurers and property owners — can verify our credentials independently. When you choose a Disaster Recovery contractor, you are choosing a network that has been vetted by the industry itself.

The IICRC is the global standard-setting body for the restoration industry. Their S500 (Water Damage), S520 (Mould Remediation), and S540 (Trauma Scene) standards define how professional restoration work should be conducted.

Disaster Recovery is an IICRC-accredited firm, meaning our operations, training programmes, and quality systems have been independently audited and approved. Every technician in our network holds current IICRC certifications relevant to their specialisation — from WRT (Water Restoration Technician) to AMRT (Applied Microbial Remediation Technician).

For property owners, IICRC accreditation means your water damage restoration or mould remediation project will be completed to the standard that insurers expect and trust. Learn more in our guide: Why Hire an IICRC-Certified Restorer.

CARSI is Australia's peak industry body for the cleaning and restoration sector. Membership requires demonstrated compliance with industry codes of conduct, insurance requirements, and professional development commitments.

As a CARSI member, Disaster Recovery participates in industry working groups, contributes to the development of Australian restoration standards, and maintains access to the latest research and best practices. This partnership ensures our methods remain current with evolving Australian regulations and industry expectations.

RestoreAssist is a leading restoration intelligence platform that connects insurers, loss adjusters, and restoration companies. Our partnership with RestoreAssist means Disaster Recovery contractors appear in the preferred provider network used by major Australian insurers.

Through RestoreAssist, claims are allocated efficiently, project progress is tracked transparently, and quality metrics are reported in real time. This integration with our command ecosystem creates a seamless workflow from claim lodgement to project completion — benefiting insurers, adjusters, and property owners alike.

The National Restoration Partners Group (NRPG) is the backbone of the Disaster Recovery network. NRPG connects vetted, certified restoration contractors across every state and territory in Australia, as well as New Zealand and the Pacific region.

Through NRPG, Disaster Recovery can deploy resources to any location in Australia — from capital city CBDs to remote regional communities. The network's strength is its depth: multiple qualified contractors in every major market, ensuring rapid response even during catastrophic events when demand surges.

NRPG members undergo rigorous vetting including insurance verification, certification audits, and ongoing performance monitoring. This ensures every contractor dispatched through the Disaster Recovery brand meets the standard our insurers and property owners expect — whether responding to emergency calls or managing complex fire damage restorations.