30+ Years of Disaster Recovery Excellence

Brisbane's most trusted emergency restoration partner, with IICRC Master Restorer certified expertise and a proven track record of saving properties and lives.

Our Story

Founded with a mission to provide rapid, professional disaster recovery services to Brisbane homeowners and businesses, we've built our reputation on reliability, expertise, and compassion during people's most challenging moments.

Our founder, Phill McGurk, is an IICRC Master Restorer with over three decades of hands-on experience in water damage, fire restoration, mould remediation, and storm damage recovery. One of a limited number of Master Restorers in Brisbane and Queensland, Phill brings master-level expertise to every project.

We understand that a disaster doesn't wait for business hours. That's why we operate 24/7/365, with guaranteed 60-minute response times in Brisbane CBD and rapid deployment across Ipswich, Logan, and surrounding areas.

Phill McGurk, IICRC Master Restorer

Phill McGurk

IICRC Master Restorer

Our Core Values

The principles that guide every restoration project and client interaction

Compassion

We treat every property and person with genuine care, understanding the stress and disruption emergencies cause. Your peace of mind is our priority.

Excellence

IICRC Master Restorer certification and rigorous standards ensure superior restoration results. We never compromise on quality.

Reliability

Count on us 24/7/365 with guaranteed response times and professional execution. When disaster strikes, we're there.

Transparency

Clear communication and honest assessments throughout the recovery process. No surprises, just professional service.

Master Restorer Certified

Meet Your Master Restorer

IICRC Master Restorer - Phill McGurk

One of Brisbane's limited IICRC Master Restorer certified professionals - the highest credential in disaster recovery. Your property receives master-level expertise in water, fire, smoke, and mould restoration.

Master Restorer at work

Master Restorer Credentials

  • IICRC Master Restorer Certification

    Highest credential in disaster restoration

  • 30+ Years Experience

    Hands-on disaster recovery expertise

  • Water Restoration Specialist

    Expert in flood and water damage

  • Fire & Smoke Restoration Expert

    Complete fire damage recovery

  • Advanced Mould Remediation

    Health-focused mould removal

Professional restoration work

Why Master Restorer Matters

The IICRC Master Restorer certification is the highest credential in the disaster restoration industry. Only a limited number of professionals in Brisbane and Queensland hold this certification.

Master Restorers have demonstrated advanced knowledge across all restoration disciplines, completed extensive training, and proven expertise through years of hands-on experience.

When you choose our services, you're getting master-level expertise, not basic technician work. Your property deserves the best.

Professional Credentials

Certified expertise, proven track record, and trusted insurance partnerships

Certifications
Certifications
  • IICRC Master Restorer
  • Water Damage Restoration Specialist
  • Fire & Smoke Restoration Expert
  • Mould Remediation Specialist
  • Biohazard Remediation Certified
Service Record
Service Record
  • 1000+ Properties Restored
  • 98% Insurance Approval Rate
  • 4.9/5 Customer Rating
  • Zero Claims Disputes
  • 30+ Years Experience
Insurance Partnerships
Insurance Partnerships
  • Suncorp Approved
  • RACQ Approved
  • Allianz Approved
  • QBE Approved
  • All Major Insurers

Why Choose Us

What sets us apart in Brisbane's disaster recovery industry

Local Expert

Local Expert

Deep knowledge of Brisbane properties, Queenslander homes, local building codes, flood zones, and weather patterns ensures optimal restoration strategies tailored to your property.

Always Available

Always Available

24/7/365 operations with guaranteed 60-minute response times in Brisbane CBD mean you never face a disaster alone. We're always ready when you need us most.

Master Restorer Certified

Master Restorer Certified

One of Brisbane's limited IICRC Master Restorers. Your property receives master-level expertise, not basic technician work. The highest standard in disaster recovery.

Insurance Approved

Insurance Approved

Pre-approved by all major Australian insurers. Direct billing available - no upfront costs for approved claims. We handle complete claim documentation.

Our Service Areas

Comprehensive coverage across Brisbane, Ipswich, and Logan

Brisbane

60-Min Priority Response:

Hamilton, Ascot, New Farm, Toowong, Paddington, Bulimba

All Areas:

Brisbane CBD, West End, Fortitude Valley, Milton, South Bank, Kangaroo Point, Chermside, Carindale, Mt Gravatt, Indooroopilly

Ipswich

60-Min Priority Response:

Karalee, Brookwater, Springfield Lakes

All Areas:

Ipswich CBD, Springfield Central, Redbank Plains, Yamanto, Goodna, Booval, Bundamba, Leichhardt

Logan

All Areas:

Logan Central, Springwood, Shailer Park, Browns Plains, Woodridge, Loganholme, Beenleigh, Eagleby

Ready to Experience Master Restorer Excellence?

When disaster strikes, trust Brisbane's IICRC Master Restorer. Available 24/7/365 with guaranteed response times.

Call 1300 309 361