Accessibility Statement

Our Commitment to Accessibility

Disaster Recovery Brisbane is committed to ensuring digital accessibility for people with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards.

In emergency situations, accessibility is critical. We understand that disasters affect everyone, including people with disabilities, and we strive to ensure our emergency services information is accessible to all who need it.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Current Status: WCAG 2.1 Level AA Compliant

Disaster Recovery Brisbane is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

  • Skip navigation links for keyboard users to quickly access main content and emergency contacts
  • High contrast emergency buttons with minimum WCAG AA color contrast ratios
  • Comprehensive ARIA labels and roles for screen reader compatibility
  • Keyboard navigation support for all interactive elements
  • Visible focus indicators on all interactive elements
  • Respects prefers-reduced-motion settings for users with vestibular disorders
  • Semantic HTML5 structure with proper heading hierarchy
  • Minimum touch target sizes of 44x44 pixels for mobile accessibility
  • Descriptive alt text for all images to aid screen readers and SEO
  • Live regions for dynamic content updates in the hero carousel

Technologies

Accessibility of Disaster Recovery Brisbane relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Disaster Recovery Brisbane assessed the accessibility of this website by the following approaches:

  • Self-evaluation using automated testing tools (axe DevTools, Lighthouse)
  • Manual keyboard navigation testing
  • Screen reader testing with NVDA and VoiceOver
  • Color contrast analysis
  • Mobile accessibility testing

Emergency Assistance

Need Immediate Help?

If you need immediate emergency assistance and are having difficulty accessing our website, please call us directly:

1300 309 361

Available 24/7/365 for emergency disaster recovery services

Feedback

We welcome your feedback on the accessibility of Disaster Recovery Brisbane. Please let us know if you encounter accessibility barriers:

Phone:1300 309 361
Email:admin@disasterrecovery.com.au
Address:4/17 Tile St, Wacol, QLD 4076

We try to respond to accessibility feedback within 2 business days.

Legal Requirements

This accessibility statement is aligned with the Disability Discrimination Act 1992 (DDA) requirements in Australia. We are committed to providing equal access to our services for all Australians, including those with disabilities.

This statement was created on 18 September 2025 and last reviewed on the same date.