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ANZ's Trusted Disaster Recovery Network

Insurance Claims FAQs

Everything about insurance claims restoration

Our contractors invoice your insurance company directly. You pay nothing upfront except your excess. We assist with all documentation, photos, and reports required for your claim.
We can help appeal denials by providing additional documentation, expert reports, and clarification. Many initial denials are overturned with proper supporting evidence.
Most insurers accept our contractors' quotes immediately due to their certification and reputation. Our online system provides multiple quotes automatically for comparison.
Keep your policy number, claim number, photos of damage, and any correspondence. Our contractors handle technical documentation, moisture readings, and restoration reports.
Emergency mitigation starts immediately. Initial approval usually within 24-48 hours. Full claim settlement varies from 1-4 weeks depending on damage extent and insurer.

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