Disaster Recovery — Victoria

Victoria's disaster profile is dominated by bushfire, severe storm, and flooding. The state experiences some of Australia's most intense fire weather conditions, with the south-east, Grampians, and ranges consistently rated extreme fire danger during summer. Melbourne and Geelong are exposed to rapid-onset severe storms capable of generating hail, damaging winds, and flash flooding in low-lying suburbs. Riverine flooding affects Shepparton, Bendigo, and Ballarat after sustained rainfall.

• Bushfire and ember attack — Dandenong Ranges, Yarra Valley, Grampians, and East Gippsland
• Severe storm cells, hail, and damaging winds — Melbourne metropolitan area
• Flash flooding — inner Melbourne, Dandenong, and Frankston low-lying areas
• Riverine flooding — Goulburn, Murray, and Loddon floodplains
• Extreme heat events and post-fire erosion

The following declared events have active recovery operations in Victoria. If your property was affected, lodge a claim through the event page for priority dispatch.

IICRC-certified contractors operate across the Melbourne metropolitan area and key regional Victorian centres. Select your city for local availability and suburb coverage.

1. Call 000 if there is immediate risk to life or the property is structurally unsafe.
2. Lodge a claim through this platform — takes under 90 seconds on mobile.
3. Document all damage before any clean-up — photos, video, and written notes.
4. Contact your insurer to notify them of the event. Do not accept a cash settlement before a full independent assessment.
5. Prevent further damage only as safe — temporary tarps, water extraction. Keep all receipts as these costs are claimable.
6. Do not dispose of damaged items until the insurer or loss assessor has inspected them.

For bushfire damage, IICRC S700:2025 governs smoke and soot remediation. For associated water damage from firefighting, IICRC S500:2025 applies. Contractors in the network hold certifications to both standards.