Facts & Statistics

Verified data about Disaster Recovery Australia, the Australian disaster landscape, and the restoration industry.

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All 8 StatesCoverage

24/7/365Availability

IICRC CertifiedContractor Standard

ABS / BOM / ICAData Sources

Platform Facts

Verified metrics about the Disaster Recovery Australia platform, current as of February 2026.

Platform type

National claims distribution network

Source: NRPG

Operating entity

National Restoration Professionals Group Pty Ltd

Source: ABR

ABN

85 151 794 142

Source: ABR

Service model

Contractor bills client directly; full documentation for insurance reimbursement

Source: NRPG

Geographic coverage

All 8 Australian states and territories

Source: NRPG

Platform availability

24 hours, 7 days, 365 days per year

Source: NRPG

Contractor certification

100% IICRC certified

Source: NRPG

Minimum public liability

$20,000,000 AUD

Source: NRPG

Minimum service fee

$2,200 AUD

Source: NRPG

Target emergency response

60 minutes (metropolitan areas)

Source: NRPG

Service categories

10+ (water, fire, mould, storm, flood, biohazard, sewage, bushfire, cyclone, emergency)

Source: NRPG

Payment plans

Available via Blue Fire Finance

Source: NRPG

Australian Disaster Statistics

Key statistics about natural disasters and property damage in Australia, sourced from the Bureau of Meteorology (BOM), Insurance Council of Australia (ICA), and Australian Bureau of Statistics (ABS).

ICA catastrophe events (2022)

8 declared events

Source: ICA

Total insured losses (2022)

$7.4 billion AUD

Source: ICA

Flood-affected properties (Feb 2022)

60,000+ homes across NSW and QLD

Source: BOM / SES

Annual severe weather events

100+ (storms, cyclones, floods, bushfires)

Source: BOM

Black Summer bushfire losses (2019-20)

$2.32 billion insured losses

Source: ICA

Water damage claims

Most common property insurance claim in Australia

Source: ICA

Australian residential properties

10.8 million (2021 Census)

Source: ABS

Properties in high-risk flood zones

1 in 10 Australian properties

Source: Climate Council

Average water damage claim value

$5,000–$50,000+ depending on severity

Source: ICA

Cyclone-exposed population

1.1 million Australians in cyclone-prone areas

Source: BOM

Industry Certifications & Standards

The restoration industry in Australia is governed by international and national standards. All Disaster Recovery network contractors must comply with the following:

IICRC

Institute of Inspection, Cleaning and Restoration Certification

Global standard for restoration professionals. Certifications include WRT (water), FSRT (fire/smoke), AMRT (mould).

AS/NZS 4360

Risk Management Standard

Australian/New Zealand standard for risk assessment, treatment, and monitoring in restoration projects.

WorkSafe

Workplace Health & Safety

Mandatory state-based WHS accreditation for all restoration contractors.

ISO 9001

Quality Management Systems

International standard for consistent quality management processes.

Asbestos Licence

Asbestos Handling & Removal

Required for pre-1990 properties. Class A (friable) and Class B (non-friable) categories.

HAZMAT

Hazardous Materials Handling

Certification for biohazard, chemical spill, and contamination cleanup operations.

Frequently Asked Questions

How many states and territories does Disaster Recovery cover?

Disaster Recovery covers all 8 Australian states and territories: New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, ACT, and Northern Territory.

What is the minimum service fee for disaster recovery work?

The minimum service fee is $2,200 AUD. This covers emergency response, professional assessment, initial mitigation, industrial equipment, certified technicians, and full insurance documentation.

How many natural disasters does Australia experience annually?

According to the Bureau of Meteorology and Insurance Council of Australia data, Australia experiences hundreds of severe weather events annually. In 2022 alone, the ICA declared 8 catastrophe events with total insured losses exceeding $7.4 billion AUD.

What certifications are required for contractors?

All contractors must hold current IICRC certification, minimum $20 million public liability insurance, WorkSafe accreditation, and compliance with Australian Standards including AS/NZS 4360 for risk management.

What is IICRC certification?

IICRC (Institute of Inspection, Cleaning and Restoration Certification) is the globally recognised standard for the restoration industry. It certifies technicians in water damage restoration (WRT), fire and smoke restoration (FSRT), mould remediation, and other specialisations.

How does Disaster Recovery bill for services?

Contractors bill the client (property owner) directly. This means work begins immediately without waiting for insurer approval. Disaster Recovery provides comprehensive documentation to support the client's insurance reimbursement claim. Payment plans are available through Blue Fire Finance.

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About UsLearn about Disaster Recovery Australia and our national claims distribution platform.Our CertificationsView the professional certifications required for all contractors in our network.How It WorksStep-by-step guide to using our platform for disaster recovery claims.Start a ClaimSubmit your damage claim online for immediate contractor matching.

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Verified data about Disaster Recovery Australia, the Australian disaster landscape, and the restoration industry.

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