Hollard Insurance Partnership
Trusted restoration partner for The Hollard Insurance Company, supporting their innovative insurance solutions across Australia with specialised restoration services.
About Hollard
Founded: 1980 (South Africa), 1999 (Australia)
Headquarters: Sydney, Australia
Global Presence: Operations in 8 countries
Customers: Over 1.8 million in Australia
Specialisation: White-label and affinity insurance
Annual GWP: $1.2 billion (Australia, 2023)
Hollard Insurance History
The Hollard Insurance Company was founded in Johannesburg, South Africa in 1980 by Robert Enthoven. The company pioneered the concept of insurance partnerships with retail brands, creating innovative distribution models that made insurance more accessible to consumers.
Hollard entered the Australian market in 1999, bringing their unique partnership approach to the local insurance industry. They quickly established themselves as specialists in white-label insurance solutions, partnering with major retailers, banks, and other organisations to offer branded insurance products.
In Australia, Hollard has become particularly known for their innovative pet insurance offerings and their partnerships with major brands like Woolworths. They've also made strategic acquisitions, including Real Insurance in 2017, expanding their direct-to-consumer presence.
Today, Hollard is one of the largest privately-owned insurance groups internationally, with a presence in multiple countries. In Australia, they continue to focus on innovation, partnerships, and providing insurance solutions that meet evolving consumer needs.
Hollard Insurance Products
We provide specialised restoration services across Hollard's diverse insurance portfolio, including unique capabilities for pet-related damage claims.
Pet Insurance
2013 (Australia)
Leading pet insurance provider in Australia
Focus: Comprehensive pet health insurance
Market Position: One of Australia's fastest-growing pet insurers
Woolworths Insurance
2014
White-label insurance partnership
Focus: Car, home, contents, and travel insurance
Market Position: Major retail insurance partnership
Real Insurance
Acquired 2017
Direct-to-consumer insurance brand
Focus: Life, income protection, funeral insurance
Market Position: Leading online direct insurer
Steadfast Underwriting Agencies
Partnership 2016
Commercial insurance solutions
Focus: Specialised commercial and business insurance
Market Position: Key broker network partner
Tic:Toc Home Loans Insurance
2017
Digital mortgage insurance solutions
Focus: Home loan and mortgage protection
Market Position: Digital-first insurance provider
Specialised Services for Hollard
Pet Damage Restoration
As Hollard is a leader in pet insurance, we've developed specialised capabilities for pet-related property damage:
- ✓Odour elimination and sanitisation
- ✓Carpet and flooring restoration
- ✓Furniture and upholstery cleaning
- ✓Garden and landscaping repairs
Digital-First Service Delivery
Aligned with Hollard's digital innovation, we offer:
- ✓Online claim lodgement and tracking
- ✓Real-time photo and video updates
- ✓Digital documentation and reporting
- ✓API integration for seamless claims processing
Partnership Excellence
Agile Response
Flexible service delivery matching Hollard's innovative approach
Digital Integration
Seamless connection with Hollard's digital-first platforms
Specialist Teams
Dedicated resources for pet damage and unique claims
Innovation Partners
Collaborative approach to new restoration technologies
Hollard Policyholder Support
24/7 emergency restoration services for all Hollard insurance customers