IAG Insurance Partnership
Trusted by Insurance Australia Group and all their subsidiaries for comprehensive disaster recovery and restoration services across Australia.
About IAG
Founded: 1999 (through merger)
Headquarters: Sydney, Australia
Market Position: Largest general insurance group in Australia and New Zealand
Customers: Over 8.5 million
Employees: 15,000+ across Australia and New Zealand
Annual GWP: $13.3 billion (2023)
IAG Company History
Insurance Australia Group (IAG) was formed in 1999 through the merger of NRMA Insurance, SGIO and SGIC. Since its formation, IAG has grown to become the largest general insurance group in Australia and New Zealand, with a growing presence in Asia.
The group's history dates back to 1851 with the establishment of some of its subsidiary brands. Over the decades, IAG has built a portfolio of trusted insurance brands that serve millions of customers across personal and commercial insurance markets.
Today, IAG is an ASX 20 company with operations throughout Australia, New Zealand and Asia. The group's purpose is to make your world a safer place, whether that's through supporting communities in times of need, helping people manage risk, or working with partners like Disaster Recovery to restore homes and businesses after disasters.
IAG Insurance Brands
We proudly serve all IAG subsidiaries with specialised restoration services tailored to each brand's unique requirements.
NRMA Insurance
Established 1925
Leading general insurance provider in NSW and Queensland
Focus: Motor, home and business insurance
Market Position: 8.4% of Australian general insurance market
CGU Insurance
Established 1851
Commercial and personal insurance specialist
Focus: Business, farm, and specialist insurance
Market Position: Largest intermediated commercial insurer in Australia
SGIO
Established 1926
Western Australia's leading general insurer
Focus: Motor and home insurance in WA
Market Position: Largest motor insurer in Western Australia
SGIC
Established 1971
South Australia's trusted insurance provider
Focus: Motor and home insurance in SA
Market Position: Leading insurer in South Australia
Swann Insurance
Established 1984
Specialist motorcycle and scooter insurance
Focus: Motorcycle, scooter and specialist vehicle insurance
Market Position: Australia's leading motorcycle insurer
WFI Insurance
Established 1919
Rural and regional Australia specialist
Focus: Farm, crop, and rural business insurance
Market Position: Leading rural insurer in Australia
Partnership Excellence
Rapid Response Network
Direct integration with IAG's claim systems for immediate deployment
Dedicated Account Management
Specialised teams for each IAG brand ensuring consistent service delivery
Technology Integration
API connections for real-time updates and seamless claim processing
Quality Assurance
Regular audits and performance reviews maintaining highest standards
Our Commitment to IAG Policyholders
Service Standards
- ✓Priority response for all IAG brand policyholders
- ✓Direct billing arrangements with all IAG entities
- ✓Dedicated IAG relationship managers
- ✓Real-time claim status updates
Performance Metrics
IAG Policyholder Emergency Line
24/7 priority response for all IAG insurance brand customers