Suncorp Group Partnership
Preferred restoration provider for Suncorp Group, serving millions of policyholders across Australia through their extensive portfolio of trusted insurance brands.
About Suncorp Group
Founded: 1902
Headquarters: Brisbane, Australia
Market Position: One of Australia's largest insurers
Customers: Over 9 million
Employees: 13,000+ across Australia and New Zealand
Annual GWP: $9.7 billion (2023)
Suncorp Group History
Suncorp Group traces its roots back to 1902 with the formation of the Queensland Farmers Co-operative Association. Over more than 120 years, Suncorp has evolved from a small agricultural co-operative into one of Australia and New Zealand's largest financial services companies.
The modern Suncorp Group was formed through the 1996 merger of Suncorp, Metway Bank and Queensland Industry Development Corporation (QIDC). This created a diversified financial services company spanning insurance, banking, and wealth management.
Through strategic acquisitions including GIO (1999), AMP's general insurance business (2001), and Promina Group (2007), Suncorp has built an impressive portfolio of insurance brands that serve diverse customer segments across Australia and New Zealand.
Today, Suncorp Group is an ASX 20 company focused on insurance, with the recent sale of its banking arm to ANZ allowing it to concentrate on being Australia's leading general insurance company. The group's purpose remains to build futures and protect what matters.
Suncorp Insurance Brands
We deliver exceptional restoration services to all Suncorp Group brands, ensuring consistent quality across their entire portfolio.
AAMI
Established 1970
Australia's most recognised general insurance brand
Focus: Motor, home and business insurance
Market Position: Leading motor insurer with over 3 million customers
GIO
Established 1927
NSW's trusted insurance provider for over 95 years
Focus: Comprehensive motor and home insurance in NSW
Market Position: One of NSW's largest general insurers
Apia
Established 1970
Specialist insurance for over 50s
Focus: Tailored insurance solutions for mature Australians
Market Position: Australia's leading over 50s insurance specialist
Shannons
Established 1971
Insurance for motoring enthusiasts
Focus: Classic cars, hot rods, and motorcycle insurance
Market Position: Australia's largest enthusiast vehicle insurer
Vero
Established 1833
Commercial and personal insurance solutions
Focus: Business, commercial property, and liability insurance
Market Position: Top 3 commercial insurer in Australia
Bingle
Established 2007
Online direct car insurance
Focus: Digital-first car insurance
Market Position: Leading online car insurance provider
Terri Scheer
Established 1995
Landlord insurance specialist
Focus: Investment property and landlord insurance
Market Position: Australia's leading landlord insurance specialist
Partnership Excellence
Platinum Partnership
Highest tier partnership status with priority service agreements
Integrated Systems
Direct API integration with Suncorp's claim management platform
Dedicated Teams
Specialised restoration teams for each Suncorp brand
15+ Year Partnership
Long-standing trusted relationship since 2008
Our Commitment to Suncorp Policyholders
Platinum Service Standards
- ✓Guaranteed response times for all Suncorp brands
- ✓Direct claim lodgement through Suncorp systems
- ✓Dedicated Suncorp account management team
- ✓Brand-specific service protocols
- ✓Regular performance reviews and quality audits
2023 Performance Metrics
Suncorp Policyholder Priority Line
24/7 emergency response for all Suncorp Group insurance customers