NRMA Insurance Claims Assistance
Expert help navigating disaster recovery insurance claims with NRMA Insurance. Direct billing available - no upfront costs for approved claims.
Emergency? We're available 24/7
Services Covered by NRMA Insurance
We handle all types of disaster recovery and restoration services covered under your NRMA Insurance policy.
Burst pipes, flooding, appliance leaks, storm water intrusion
Typically covered when sudden and accidental
Services Include:
- • Emergency water extraction
- • Structural drying
- • Dehumidification
- • Moisture monitoring
- • Damage repair
Fire damage, smoke cleanup, soot removal, odor elimination
Usually fully covered under comprehensive policies
Services Include:
- • Smoke & soot cleanup
- • Odor removal
- • Structural repairs
- • Content restoration
- • Board-up services
Wind damage, hail damage, fallen trees, emergency repairs
Covered under most home insurance policies
Services Include:
- • Emergency tarping
- • Tree removal
- • Roof repairs
- • Window replacement
- • Structural restoration
Mould removal following water damage or moisture events
Coverage depends on cause - sudden events usually covered
Services Include:
- • Mould inspection
- • Containment
- • Safe removal
- • HEPA air filtration
- • Prevention measures
Coverage varies by policy. Sudden and accidental damage is typically covered by NRMA Insurance. Gradual damage or lack of maintenance may not be covered. Contact us immediately after damage occurs for best coverage outcomes. We'll help determine if your damage is covered.
How We Handle Your NRMA Insurance Insurance Claim
We make the insurance claims process simple and stress-free. Here's our step-by-step approach.
Contact Us Immediately
Call us as soon as damage occurs. We will guide you through the initial steps and coordinate with NRMA Insurance.
Call 1300 309 361 or submit online form
Professional Assessment
Our IICRC Master Restorer arrives on-site to assess damage, take photos, and create detailed documentation.
Comprehensive damage assessment
Insurance Coordination
We communicate directly with your NRMA Insurance adjuster, provide all required documentation, and handle the claim process.
Direct insurer communication
Restoration Work
Approved restoration work begins. We provide regular updates to you and NRMA Insurance throughout the process.
Professional restoration services
Claim Completion
Final inspection, completion certificate, and direct billing to NRMA Insurance. No upfront costs.
Direct billing to insurer
Complete Documentation Provided
We provide all documentation required by NRMA Insurance including detailed damage assessments, moisture readings, photographic evidence, scope of work, and progress reports. Our comprehensive documentation helps ensure smooth claim approval.
- • Pre-loss condition photographs and videos
- • Detailed damage assessment reports
- • Moisture readings and thermal imaging
- • Scope of work and repair estimates
- • Material lists and labour breakdowns
- • Daily work progress reports
- • Equipment placement diagrams
- • Moisture monitoring logs
- • Final completion certificates
- • Post-remediation verification tests
Why Choose Our NRMA Insurance Claims Service
Pre-approved by NRMA Insurance with established relationships and preferred provider status
Comprehensive documentation that meets insurance requirements and maximizes claim approval
No upfront costs - we bill NRMA Insurance directly for approved claims
We advocate for you throughout the claims process, ensuring fair treatment and full coverage
24/7 emergency response to prevent further damage and document initial conditions immediately
All restoration work is guaranteed and warranty-backed for your peace of mind
Time is Critical:
Contact us immediately after damage occurs. Delays can affect coverage and lead to secondary damage.
Coverage Varies:
Not all damage is covered by NRMA Insurance. Sudden and accidental events are typically covered, while gradual damage may not be.
Document Everything:
Take photos and videos before we arrive, but don't attempt cleanup as this may affect your claim.
Professional Assessment Required:
NRMA Insurance typically requires professional assessment and restoration for coverage approval.
Need Help With Your NRMA Insurance Claim?
Don't navigate the claims process alone. Our insurance experts are ready to help you get the coverage you deserve.