We Work With QBE Insurance
Preferred provider for disaster recovery and restoration services. Direct billing available - no upfront costs for approved claims.
Pre-Approved Provider
Established relationship with QBE
Direct Billing
We bill QBE directly
No Upfront Costs
For approved insurance claims
Emergency? We're available 24/7
How We Handle Your QBE Insurance Claim
We make the insurance claims process simple and stress-free. Here's our step-by-step approach.
Contact Us Immediately
Call us as soon as damage occurs. We will guide you through the initial steps and coordinate with your insurer.
Professional Assessment
Our IICRC Master Restorer arrives on-site to assess damage, take photos, and create detailed documentation.
Insurance Coordination
We communicate directly with your insurance adjuster, provide all required documentation, and handle the claim process.
Restoration Work
Approved restoration work begins. We provide regular updates to you and your insurer throughout the process.
Claim Completion
Final inspection, completion certificate, and direct billing to your insurance company. No upfront costs.
Complete Documentation Provided
We provide all documentation required by QBE including detailed damage assessments, moisture readings, photographic evidence, scope of work, and progress reports. Our comprehensive documentation helps ensure smooth claim approval.
Services Covered by QBE Insurance
We handle all types of disaster recovery and restoration services covered under your QBE policy.
Water Damage Restoration
Burst pipes, flooding, appliance leaks, storm water intrusion
Typically covered when sudden and accidental
Services Include:
- Emergency water extraction
- Structural drying
- Dehumidification
- Moisture monitoring
- Damage repair
Fire & Smoke Damage
Fire damage, smoke cleanup, soot removal, odor elimination
Usually fully covered under comprehensive policies
Services Include:
- Smoke & soot cleanup
- Odor removal
- Structural repairs
- Content restoration
- Board-up services
Storm Damage
Wind damage, hail damage, fallen trees, emergency repairs
Covered under most home insurance policies
Services Include:
- Emergency tarping
- Tree removal
- Roof repairs
- Window replacement
- Structural restoration
Mould Remediation
Mould removal following water damage or moisture events
Coverage depends on cause - sudden events usually covered
Services Include:
- Mould inspection
- Containment
- Safe removal
- HEPA air filtration
- Prevention measures
Important Coverage Information
Coverage varies by policy. Sudden and accidental damage is typically covered by QBE. Gradual damage or lack of maintenance may not be covered. Contact us immediately after damage occurs for best coverage outcomes. We'll help determine if your damage is covered.