Disaster Recovery — Queensland

Queensland carries the highest annual disaster risk profile of any Australian state. The tropical north faces cyclone season from November through April, bringing sustained winds, storm surge, and rainfall events that can exceed 600mm in 24 hours. South-east Queensland experiences severe storm cells, flash flooding, and hail damage year-round. Elevated humidity drives mould growth within 24–48 hours of a water intrusion event — faster than in any other state.

• Cyclone wind and storm surge damage (Cat 1–5)
• Tropical and flash flooding — including sewage-contaminated Category 3 water
• Severe storm cells, lightning strike, and hail
• Rapid mould growth in subtropical and tropical conditions
• Bushfire and ember attack in western and southern QLD

Following declared disaster events in Queensland, several government assistance programs may be available to affected homeowners and renters. These are administered through the Queensland Reconstruction Authority (QRA) and the Commonwealth Disaster Recovery Allowance scheme.

The following declared events have active recovery operations. If your property was affected, lodge a claim through the event page for priority dispatch.

Verified IICRC-certified contractors operate across all major Queensland population centres. Select your city below for local services, contractor availability, and suburb-level coverage.

1. Call 000 if there is immediate risk to life or the property is structurally unsafe.
2. Lodge a claim through this platform — takes under 90 seconds on mobile.
3. Document all damage before any clean-up — photos and video, including hidden areas like roof cavities and subfloor.
4. Contact your insurer to notify them of the event — but do not accept a cash settlement until damage is fully assessed.
5. Prevent further damage only as far as is safe — temporary roof tarps, water extraction — keep all receipts for these costs as they are claimable.
6. Do not dispose of damaged items until the insurer or loss assessor has inspected them.

For cyclone damage, IICRC S220 standards apply to structural drying. For water intrusion, IICRC S500:2025 governs water damage restoration. Contractors in the NRPG network are certified to the latest published standards.