Disaster Recovery Services
Queensland
IICRC-certified flood, cyclone, storm, and bushfire restoration across Queensland. DRFA-backed funding guidance and insurance claims support for all declared areas.
Queensland DRFA — Disaster Funding
Queensland's Disaster Recovery Funding Arrangements (DRFA) are activated by the State Government on an event-by-event basis. Eligible LGAs receive co-funded financial assistance for individuals, households, and small businesses.
View current DRFA-declared LGAs on the QRA websiteServices Available in Queensland
All services delivered to IICRC standards by independently licensed, insured, and IICRC-certified contractors across Queensland.
Flood Damage Restoration
Certified water extraction, structural drying, and mould prevention for properties affected by Queensland flooding events. AS/NZS IICRC S500:2025 standards applied.
Cyclone Damage Restoration
Roof, structural, and water ingress restoration for cyclone-affected properties in North and Far North Queensland. Rapid deployment to DRFA-declared shires.
Storm & Hail Damage
Emergency response for storm and hail damage across SEQ and regional Queensland. Tarpauling, water extraction, and full structural restoration.
Fire & Smoke Damage
Bushfire recovery including smoke/soot remediation, suppression-water extraction, and structural assessment. IICRC S770 certified.
Mould Remediation
Post-flood and post-cyclone mould assessment and remediation across Queensland. AS/NZS IICRC S520:2025 standards.
Contents Restoration
Specialist recovery of personal contents, documents, and assets following disaster events. Insurance-compliant documentation provided.
Recent Queensland Disaster Events
How the Claim Process Works
Lodge Online
Submit your claim details via the secure online form. No phone required — fully digital.
Contractor Assigned
An IICRC-certified QLD contractor is dispatched to your property for assessment.
Restoration & Claim
Scope of works documented, restoration completed, and insurance claim supported end-to-end.
Queensland Disaster Recovery — FAQs
Which Queensland LGAs are eligible for DRFA disaster recovery funding?
Queensland DRFA eligibility is determined on an event-by-event basis. The Queensland Reconstruction Authority (QRA) publishes the full list of declared local government areas for each activation. Visit the QRA website for current and historical DRFA declarations.
How do I lodge an insurance claim for flood or cyclone damage in Queensland?
Contact your insurer as soon as it is safe to do so. An NRPG IICRC-certified restoration contractor can provide a formal scope-of-works document to support your claim. Use the online claim form on this site to request an assessment.
Does NRPG service regional and remote Queensland?
NRPG maintains contractor coverage across Queensland including regional and coastal areas. Remote LGAs may have extended response times; contact us via the claim form to confirm availability for your location.
Ready to Lodge Your Queensland Claim?
Submit your claim online. An IICRC-certified Queensland contractor will be assigned to your property.
Start Your Claim


