Carpet Water Damage Restoration
Professional carpet water damage restoration across Australia. From emergency extraction to complete reinstallation, our IICRC-certified technicians save your carpet and protect your health.
Our Carpet Restoration Process
Water Category Assessment
Our technicians assess the water contamination category to determine whether your carpet can be salvaged. Category 1 (clean water) is salvageable; Category 2-3 may require disposal.
Extraction & Carpet Lifting
Powerful extraction units remove water from carpet fibres. Carpet is carefully lifted from tack strips to allow access to the underlay and subfloor beneath.
Underlay Treatment
Saturated underlay is assessed for replacement. Category 1 underlay may be dried in place; contaminated underlay is removed and replaced with new material.
Drying & Reinstallation
Industrial air movers and dehumidifiers dry the carpet, subfloor, and surrounding area. Clean carpet is re-stretched and reinstalled over new or dried underlay.
Complete Carpet Water Damage Solutions
Hot Water Extraction
Professional-grade hot water extraction removes deep-seated moisture, dirt, and contaminants from carpet fibres, restoring them to pre-damage condition.
Carpet Lifting & Relaying
Expert carpet lifting preserves your existing carpet while allowing thorough drying of underlay and subfloor. Careful re-stretching prevents wrinkles and bubbling.
Underlay Replacement
Water-damaged underlay is removed and replaced with new, matching material. Proper underlay replacement is essential for carpet longevity and comfort.
Odour Treatment
Antimicrobial and deodorising treatments eliminate musty odours caused by water damage, bacteria growth, and organic decomposition in carpet fibres.
Category 1 Salvage
Clean water damage from burst pipes or supply lines is treated quickly to salvage your existing carpet, saving you the cost of full replacement.
Category 2-3 Disposal Coordination
Contaminated carpet and underlay are safely removed, bagged, and disposed of in accordance with health and safety regulations.
Why Quick Action Matters
Frequently Asked Questions
Can water-damaged carpet be saved?
It depends on the water category and response time. Category 1 (clean water) carpet can usually be saved if treated within 24-48 hours. Category 2 (grey water) may be salvageable with professional treatment. Category 3 (black water) carpet must be disposed of.
How quickly should water-damaged carpet be treated?
As quickly as possible. Mould can begin growing in carpet within 24-48 hours. We offer a 4-hour emergency response to maximise the chance of saving your carpet and preventing health hazards.
Does the underlay always need replacing?
Not always. Category 1 water-damaged underlay can sometimes be dried in place if treated promptly. However, contaminated or heavily saturated underlay typically requires full replacement for hygiene reasons.
Will my carpet shrink after water damage?
Improper drying can cause carpet shrinkage. Our professional drying process uses controlled dehumidification and air movement to prevent shrinkage, with careful re-stretching during reinstallation.
Does insurance cover carpet water damage?
Most home insurance policies cover sudden and accidental carpet water damage. We provide detailed documentation including water category assessment, moisture readings, and photos for your insurance claim.
Related Water Damage Services
Structural Drying
Professional monitored drying programs for all structures.
Learn MoreBurst Pipe Repair
Emergency pipe isolation and water damage restoration.
Learn MoreBasement Flooding
Complete basement water extraction and waterproofing.
Learn MoreCeiling Water Damage
Repair and restoration for water-damaged ceilings.
Learn MoreCarpet Water Damage Emergency?
Every hour counts when saving water-damaged carpet. Request emergency service now for rapid extraction and drying.